Docutrix vs ChatGPT for company documents

ChatGPT is a great general assistant. But when the answer has to come from your documents (a policy, a contract, a marking rubric), you need to know where it came from. We asked both tools the same five questions about one class's assessment documents.

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Docutrix vs ChatGPT: five rounds, 2 minutes 12 seconds. Parts of the recording are sped up.

What happens in the video

A scene-by-scene summary. Timestamps are approximate.

0:00
Intro
"Ask ChatGPT about your rubric… it guesses." The video sets up the test: questions a teacher or student would ask about one class's assessment task, rubric and textbook. Docutrix is shown as the tool that reads your documents and cites the page.
0:05
Round 1: Consequence lookup
"What marks does a student get if they only describe without evaluating?"
ChatGPT gives a general answer about rubric bands, with no source to check. Docutrix answers from the school's own assessment notification (0 marks for evaluation quality) and cites assessment-notification.pdf, page 2.
0:30
Round 2: Verifiable citation
"Which page of the textbook covers conservation of energy, and what practical does it suggest?"
ChatGPT replies with page numbers and a suggested practical, but no source you can open. Docutrix finds the section starting on page 293 of the class textbook, describes the practical the pages refer to, says where the pages don't give the full procedure, and cites the textbook PDF.
0:53
Round 3: Your class task
"What outcomes am I being assessed on for the Energy Task?"
ChatGPT lists syllabus outcomes. Docutrix lists the four outcomes from the class's own assessment notification, each with an inline citation to page 1.
1:15
Round 4: Exact quotation
"What does NESA mean by "evaluate" in this assessment?"
ChatGPT paraphrases a definition. Docutrix quotes the definition used in the assessment and lists what the task requires, citing the assessment notification and the marking rubric (page 2 of each).
1:35
Round 5: Did you mean?
"What does outcome SC5-EGY-10 require me to do?"
The question uses an outcome code that isn't in the documents. Docutrix says it couldn't find an exact match for SC5-EGY-10, points to the closest real outcome (SC5-EGY-01) and cites both the assessment notification and the syllabus PDF.
2:00
Final score and wrap-up
The video's scoreboard ends 5–0 to Docutrix: "The AI that reads your documents. Not just the internet: your rubrics, your textbooks, your tasks."

How they differ for company documents

	Docutrix	ChatGPT
Where answers come from	Only the documents your team has uploaded or connected (SharePoint, Google Drive).	General training data, plus any files you give it in a conversation.
Sources	Every answer cites the exact document and page, so you can check it in two clicks.	In the video, answers came without a list of sources to open and check.
When the answer isn't there	Says so, and points to the closest match in your documents instead of inventing one.	A general-purpose assistant, so it will often answer from general knowledge.
Built for teams	One shared, always-indexed library for the whole team, with access controls and a Team Admin Panel on Business and Enterprise.	Designed as a general assistant for a very wide range of tasks.
Your data	Never used to train AI models, on any plan. Enterprise adds data residency, private hosting and a private LLM.	Depends on your ChatGPT plan and settings. Check OpenAI's terms for your account.

Choose ChatGPT for

Drafting, brainstorming, and general-knowledge questions where the answer doesn't need to come from your own files.

Choose Docutrix for

Questions your team needs answered from its own policies, contracts, rubrics and manuals, with a citation to check. See how it works for schools, legal and HR teams.

Frequently asked questions

What is the difference between Docutrix and ChatGPT?

ChatGPT is a general-purpose AI assistant that answers from its general training data unless you give it your files. Docutrix is AI document Q&A for teams: it answers only from your organisation's documents and cites the exact document and page for every answer.

Can't I just upload my documents to ChatGPT?

You can give ChatGPT files in a conversation. Docutrix is built for a team's whole document library: documents are indexed once and shared across the team, SharePoint and Google Drive stay in sync (Business and Enterprise), access controls decide who can query what, and every answer is cited to a page.

When should I use ChatGPT instead of Docutrix?

For drafting, brainstorming and general-knowledge questions, a general assistant like ChatGPT is a good fit. When the answer has to come from your own policies, contracts, rubrics or manuals, and someone needs to verify it, use Docutrix.

Does Docutrix train AI models on my documents?

No. Docutrix does not use your documents, queries or answers to train, fine-tune or improve AI models, on any plan. This is a contractual commitment.

What does the video test?

Five questions about one class's assessment task, marking rubric, syllabus and textbook, asked of both ChatGPT and Docutrix. It is our own demo, so watch it and judge the answers for yourself.

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Docutrix vs ChatGPT for company documents

What happens in the video

Intro

Round 1: Consequence lookup

Round 2: Verifiable citation

Round 3: Your class task

Round 4: Exact quotation

Round 5: Did you mean?

Final score and wrap-up